24/7 Bookings
Bookings direct to your DMS, day and night.
Artificial Intelligence
Engaging, intelligent conversational booking agent.
End-to-end process
Op code and scheduler integration enable complete bookings.
Conversational service booking platform.
Service AI Booking Agent interacts with your customers and prospects, and integrates with your DMS to provide a complete service booking solution 24/7.
Key features to power your business.
Service AI Booking Agent knows your customers, understands your prospects, and allows your team to engage at any point in the journey.
Fully Integrated
Personalised communication based on customer and vehicle data.
Service AI Booking Agent integrates with the data you store in Titan DMS (including op codes) to ensure your customers and their vehicles are recognised by the system and it delivers personalised communication that results in more efficient and engaged bookings.
Human Intervention
Prompted human takeover by the system or user.
The Service AI Booking Agent understands when a conversation requires human intervention and can alert your team to take over. Alternatively, customers can request to speak to a human and the Booking Agent will alert for this as well.
Insight reporting
Detailed reporting empowers learning and optimisation.
Full dashboard visualisation allows you to track conversations and outcomes to optimise the agent and team performance in customer interactions.
Book, cancel, amend
Booking agent enables existing booking updates
The Service AI Booking Agent doesn't just handle new service bookings. Customers can access details of existing bookings and amend or cancel within the DMS without impacting your team.
Fully Customisable
Customise the Service AI Booking Agent to reflect your brand.
Interact with your customers and prospects in a fully branded way by customising the widget and back end to your brand colour, add your logo, and develop your own welcome phrase.
Conversation visibility
View all AI and human agent conversations in real-time.
The Service AI Booking Agent dashboard allows you to see all conversations, either AI-to-human or human-to-human to analyse sentiment and behaviours.
จัดการด้วยความชัดเจน
Service AI Booking Agent knows your customers, understands your prospects, and allows your team to engage at any point in the journey.
Titan DMS นำเสนอรายงานระบบมาตรฐานกว่า 150 รายพร้อมความสามารถในการสร้างรายงานที่กำหนดเองในทุกแผนก
รับรายงานที่แน่นอนที่คุณต้องการในขณะที่คุณต้องการบนอุปกรณ์ที่เหมาะสมและกับใครก็ตามที่คุณเลือก
หากต้องการเพิ่มแดชบอร์ดภาพให้กับข้อมูลเชิงลึกของคุณโปรดดูส่วนขยายการวิเคราะห์ตัวแทนจำหน่ายของเรา
Titan Reports
Titan Reports offers a comprehensive suite of real-time reports for the insights you need to make informed decisions.
เรียนรู้เพิ่มเติมDealer Analytics
Dealer Analytics provides insight into key performance areas across multiple departments and dealerships in real-time.
เรียนรู้เพิ่มเติม
แดชบอร์ดการวิเคราะห์
หากต้องการเพิ่มแดชบอร์ดภาพให้กับข้อมูลเชิงลึกของคุณ Dealer Analytics จะให้การเข้าถึงแบบเรียลไทม์แบบเดียวกับที่DMS ของคุณมอบให้ ในขณะเดียวกันก็ส่งมอบให้ภายในแดชบอร์ดออนไลน์ที่ปรับแต่งได้พร้อมที่จะดูเมื่อใดก็ตามที่คุณต้องการ
Super smart customer conversations and nearly 100 bookings straight into our DMS in just one month of testing. This is AI genuinely delivering returns.
Product
extensions.
Titan's core DMS offers a comprehensive solution that powers all dealership departments.
This core software can be enhanced to meet individual requirements with our range of enterprise product extensions.
Parts eCommerce
Parts eCommerce seamlessly connects your online sales and your parts warehouse - with just one click!
เรียนรู้เพิ่มเติมDealer Prospects
Dealer Prospects drives all aspects of the lead management and customer contact process on the go.
เรียนรู้เพิ่มเติมService Quote Approval
Service Quote Approval offers itemised quotes with supporting images, videos, and documents directly from the RO screen.
เรียนรู้เพิ่มเติมTitan Data Nexus
Titan Data Nexus consolidates dealership or group data needs through a secure platform for real-time business intelligence tools.
เรียนรู้เพิ่มเติมDealer Analytics
Dealer Analytics provides insight into key performance areas across multiple departments and dealerships in real-time.
เรียนรู้เพิ่มเติมTechnician Timeclock
Technician Timeclock provides a more efficient, personalised clocking experience either offsite or at the work bay.
เรียนรู้เพิ่มเติมMedia Storage Plus
Media Storage Plus streamlines workflow and enhances productivity by transforming management of media files.
เรียนรู้เพิ่มเติมVehicle Barcoding
Vehicle Barcoding offers a mobile solution for efficient stocking, workshop tracking, and managing your vehicle inventory.
เรียนรู้เพิ่มเติมDealer Parts
Dealer Parts is a trading hub that provides a complete solution for automotive manufacturers, dealers, and trade customers.
เรียนรู้เพิ่มเติมParts Barcoding
Parts Barcoding streamlines warehouse logistics to ensure the right part is available for the right customer at the right time.
เรียนรู้เพิ่มเติมDealer Appraisal
Dealer Appraisal offers full information at inspection for accurate valuations and faster listing of used vehicles.
เรียนรู้เพิ่มเติมTitan Academy
Titan Academy is a guided online learning centre that ensures your team's expertise across any functionality.
เรียนรู้เพิ่มเติมWhat would you
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