Customer
case studies.

Our aftersales department has had the biggest wins. They’ve now got real visibility of available workshop hours, bookings, and parts and that’s helped the team, and the business, be more efficient. One of our team said, ‘I can see where we are at any point in time now’ and that was a big win for them.

Our Parts department have experienced growth due to the control that Titan has given them. I had to ask our Parts Manager to re-write his business plan after he exceeded it ahead of time.

It is a great system and you can grow with it with all the constant updates. It is so customisable that you can tweak it to make it work for you, as we are all different and, as much as they say they will support you, they DO support you.

My Parts Manager came to me at 5pm on go-live day to tell me that was the smoothest transition he’s ever had with a computer system change.

The initial consultation was easily understood and comprehensive. I felt Titan were transparent and didn’t overpromise.

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We noticed improvements immediately across the board.  My staff felt confident in the system and with the help of Titan fitting in with our processes, and the things we wanted to change across our dealerships, we started to see benefits.